Frequently
asked.

No — every order is billed one time at checkout. There are no auto-renewals, no recurring charges, and no surprise billing. Reorder whenever you are ready.

Orders are prepared and packed Monday through Friday, excluding holidays. Please allow 1–2 business days for processing before your order ships. Orders placed after business hours, on weekends, or holidays will be processed on the next business day.

Most U.S. orders arrive within 3–5 business days via standard shipping. Estimated delivery dates are provided by the carrier and may vary due to weather, seasonal volume, or unforeseen service delays.

Free standard shipping is available on all U.S. orders. If you request expedited shipping, additional fees will apply and will be shown at checkout.

Yes — we currently ship to select international destinations. Shipping times and costs vary by country, and international customers are responsible for any customs duties, taxes, or additional fees required by their local government.

We offer a 30-day money-back guarantee. Contact our customer support team within 30 days of receiving your order with your order number and reason for return. Once we receive your request we review it within 3–5 business days, and refunds appear on your account 5–7 business days after approval. See our full Refund and Returns Policy for details.

All major credit cards — Visa, Mastercard, American Express, and Discover. Payments are processed using secure 256-bit SSL encryption. Your credit card information is never shared with third parties.

Yes. Every batch ships with a third-party Certificate of Analysis covering potency, heavy metals, and microbial load.

Please consult your physician before adding any supplement to your routine if you are pregnant, nursing, or taking medication. We are happy to provide ingredient sheets for your provider on request.

Once your package leaves our facility, you will receive an email with a tracking number. You can monitor your shipment's progress through the carrier's website.

Contact us as soon as possible. We will help you file a claim with the carrier and work toward a resolution — replacement, refund, or reshipment.